Privacy Policy

Effective Date: 21 October 2026

Last Updated: 21 October 2026

Policy Version: 2.1

1. Introduction

This Privacy Policy explains how ScienceX Innovations LLP ("ScienceX", "we", "our", or "us") collects, receives, uses, stores, shares, protects, retains, and processes personal data through its websites, registration portals, Olympiads, assessments, educational programmes, courses, publications, scientific products, events, and digital services.

This Policy applies to students, parents, lawful guardians, schools, principals, teachers, coordinators, customers, website visitors, subscribers, and other individuals whose personal data is processed by ScienceX.

It covers services operated by ScienceX Innovations LLP through its relevant divisions and programmes, including ScienceX Education, ScienceX Olympiads, ScienceX Publications, ScienceX Robotics & Scientific Systems, and other ScienceX-operated services.

Where ScienceX determines the purpose and means of processing personal data, it acts as the Data Fiduciary under applicable Indian data-protection law.

ScienceX maintains its privacy framework with reference to the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable legal requirements, taking account of their respective commencement dates.

2. Information We Collect

Depending on the programme, product, or service, ScienceX may collect and process the following categories of information:

• Identity information: Names of students, parents, lawful guardians, teachers, coordinators, and other authorised representatives.
• School information: School name, institutional identifiers, address, city, state, country, and authorised school contact details.
• Student information: Class, section, subject, level, roll number, registration details, age or date of birth where required, gender where relevant, and optional student identifiers such as PEN where authorised.
• Contact information: Email addresses, telephone numbers, postal addresses, and communication preferences.
• Examination information: Admit records, attendance, question-paper codes, OMR answer sheets, examination responses, marks, ranks, certificates, awards, and academic performance reports.
• Assessment and guidance information: Scientific Aptitude Index (SAI) reports, mock-test performance, optional psychometric responses, and educational guidance records.
• Payment and order information: Order details, invoices, payment status, transaction references, delivery information, and refund records.
• Technical information: IP addresses, browser and device information, authentication records, login timestamps, security logs, and cookie identifiers where applicable.
• Support and submitted information: Queries, complaints, feedback, uploaded documents, forms, testimonials, and correspondence.
• Recognition and media information: Photographs, videos, achievements, and testimonials where appropriately authorised.

ScienceX aims to collect only the personal data reasonably necessary for the specified and lawful purpose.

3. Children's Data and Mandatory Parental Consent

ScienceX recognises that many participants in its educational programmes and Olympiads are children below 18 years of age.

For ScienceX school-based registrations, parental or lawful-guardian consent is mandatory for every participating student below 18 years of age.

Participating schools must obtain the prescribed consent before submitting the child's personal data to ScienceX for examination registration, assessment, reporting, certification, or related programme administration.

Schools and authorised coordinators are responsible for maintaining appropriate consent records and following the verification procedure communicated by ScienceX.

Where applicable law requires verifiable parental or lawful-guardian consent, ScienceX will apply the legally required verification mechanism. A declaration by a school or coordinator does not remove any additional verification obligation imposed by law.

Consent for optional activities, including publicity, photographs, testimonials, or promotional communications, is separate from consent required for core examination participation.

ScienceX will not undertake tracking or behavioural monitoring of children, or targeted advertising directed at children, except where a specific lawful exemption applies.

4. How We Use Personal Information

ScienceX processes personal data for specified purposes connected with its educational, academic, commercial, and administrative services.

• Registering schools, students, coordinators, and authorised users.
• Conducting Olympiads, assessments, examinations, courses, and educational programmes.
• Issuing roll numbers, admit cards, and examination instructions.
• Processing OMR sheets, examination responses, scores, and rankings.
• Generating SAI reports, certificates, academic reports, and awards.
• Providing optional mock tests and educational guidance services.
• Processing payments, invoices, refunds, orders, and deliveries.
• Communicating examination schedules, results, and essential service updates.
• Providing technical assistance, customer support, and grievance redressal.
• Maintaining examination integrity, system security, and fraud prevention.
• Improving services using appropriately minimised, aggregated, or de-identified information where practicable.
• Complying with applicable legal, regulatory, tax, accounting, and audit obligations.
• Publishing approved recognition or promotional material where an appropriate legal basis and required consent exist.

Personal data will not be used for unrelated purposes without an appropriate lawful basis and, where required, a new notice and consent.

5. Examination Monitoring and Proctoring

ScienceX may use examination-security and monitoring measures appropriate to the examination format and associated risks.

For physical examinations, such measures may include candidate verification, attendance records, pre-filled OMR sheets, examination paper codes, invigilation records, and incident reports.

For online or technology-enabled examinations, additional monitoring may include authentication records, IP addresses, device and browser information, examination activity logs, and other proportionate security measures.

Where webcam, audio, screen recording, or other enhanced monitoring is proposed, ScienceX will provide an appropriate notice and establish the required lawful basis before such processing is introduced.

Monitoring involving children will be subject to applicable children's data-protection requirements.

Examination-monitoring data will be used for authorised examination administration, security, investigation of suspected malpractice, result verification, and related lawful purposes.

6. Cookies and Similar Technologies

ScienceX websites and portals may use cookies, session identifiers, local storage, and similar technologies for authentication, security, website functionality, preferences, and appropriately authorised analytics.

Where consent is required for non-essential technologies, ScienceX will provide appropriate information and user controls.

Technologies used for advertising, analytics, or user tracking must comply with applicable privacy requirements, including restrictions concerning children's personal data.

Users may refer to the applicable ScienceX Cookie Policy for further information about cookie categories, purposes, and available controls.

7. Sharing of Personal Information

ScienceX may share personal data only where reasonably necessary for an authorised purpose or otherwise permitted or required by applicable law.

Recipients may include:

• Participating schools, principals, and authorised coordinators.
• Payment gateways, banks, and authorised financial service providers.
• Hosting, cloud, backup, cybersecurity, and technology service providers.
• Examination administration, printing, and logistics providers.
• Courier, postal, and delivery partners.
• Authorised customer-support and communication providers.
• Professional advisers, auditors, and legal representatives.
• Government authorities, regulators, courts, or law-enforcement agencies where legally required.

Service providers processing personal data on behalf of ScienceX are expected to follow applicable confidentiality, security, and contractual requirements.

ScienceX does not sell personal data to third parties.

8. Data Security and Confidentiality

ScienceX maintains administrative, technical, and organisational safeguards intended to protect personal data against unauthorised access, disclosure, alteration, loss, misuse, or destruction.

Depending on the system and associated risks, safeguards may include:

• Role-based access restrictions.
• Authentication and account-security controls.
• Secure transmission and protected storage.
• Encryption or comparable protective measures where appropriate.
• System monitoring and security logging.
• Backup and recovery arrangements.
• Software maintenance and vulnerability management.
• Confidentiality obligations for authorised personnel and service providers.
• Incident reporting and response procedures.

Access to student and institutional information is restricted to authorised persons who require such access for legitimate purposes.

Users, schools, and coordinators are responsible for safeguarding their account credentials and preventing unauthorised disclosure of student records.

Although reasonable safeguards are maintained, no electronic system can be guaranteed to be completely free from security risks.

9. Data Retention and Erasure

ScienceX retains personal data only for as long as necessary for the specified purpose or for applicable legal, examination-verification, accounting, audit, security, or dispute-resolution requirements.

Retention periods may differ according to the nature of the information.

• Registration records: Retained for programme administration, verification, and applicable record-keeping.
• OMR and examination responses: Retained for evaluation, review, verification, and applicable examination record requirements.
• Results and certificates: Relevant verification records may be retained for an appropriate period to support certificate authentication and academic record verification.
• Payment and invoice records: Retained in accordance with applicable tax, accounting, and financial laws.
• Psychometric and guidance records: Retained according to the specified purpose and applicable consent or legal requirements.
• Support and security records: Retained for reasonable operational, security, grievance, and legal purposes.
• Consent records: Retained as necessary to demonstrate lawful processing and compliance.

Where the purpose of processing has ended and continued retention is not required or otherwise permitted by law, personal data will be erased or appropriately de-identified in accordance with applicable requirements.

10. Data Principal Rights and Consent Withdrawal

Subject to applicable law and reasonable identity verification, individuals may exercise rights relating to their personal data.

These may include:

• Obtaining information about the processing of personal data.
• Requesting correction of inaccurate information.
• Requesting completion or updating of personal information.
• Requesting erasure where applicable.
• Withdrawing consent for processing based on consent.
• Submitting privacy-related grievances.
• Exercising the right to nomination where applicable.

Where consent is withdrawn, ScienceX will cease the relevant consent-based processing and take appropriate steps concerning its processors, unless continued processing is required or otherwise authorised by law.

Withdrawal does not invalidate processing lawfully completed before the withdrawal.

Where withdrawal affects information necessary to provide an ongoing service, ScienceX will explain the relevant consequences where appropriate.

Parents or lawful guardians may exercise applicable rights relating to their children's personal data in accordance with legal requirements.

Requests may be submitted through the official ScienceX privacy or support contact channels.

11. Public Recognition, Awards, and Testimonials

ScienceX may publish authorised information relating to academic achievements, awards, school recognition, and programme participation.

Such information may include student names, school names, ranks, awards, achievements, or other recognition details where an appropriate lawful basis exists.

The publication of a child's photograph, video, testimonial, or other optional promotional material requires appropriate separate parental or lawful-guardian consent.

Refusal of optional publicity consent will not prevent a student from participating in an examination.

Private examination responses, individual OMR records, detailed performance reports, personal contact details, and psychometric records will not be published on unrestricted public pages.

12. Third-Party Websites and Services

ScienceX websites may contain links to third-party websites, payment services, learning tools, video platforms, or other external resources.

Independent third-party platforms may operate under their own privacy policies and terms.

ScienceX encourages users to review those policies before providing personal information to an independent third party.

Where a third party processes personal data on behalf of ScienceX, the relevant data-processing arrangement will be subject to applicable ScienceX responsibilities and legal requirements.

13. International Users and Data Transfers

ScienceX may provide services to users and participating institutions outside India.

Personal data may be processed in India or in other locations where ScienceX or its authorised service providers operate, subject to applicable law.

International transfers of personal data will comply with restrictions or conditions notified under applicable Indian data-protection law.

Where additional local legal requirements apply to a particular service or jurisdiction, ScienceX will address those requirements as applicable.

14. Personal Data Breaches

ScienceX maintains procedures for identifying, assessing, containing, investigating, and responding to suspected personal-data breaches.

Where a personal-data breach occurs, ScienceX will take appropriate steps to mitigate the incident, protect affected information, and maintain relevant records.

ScienceX will notify affected Data Principals and the Data Protection Board of India where and in the manner required by applicable law.

15. Privacy Grievances and Contact Information

Individuals may contact ScienceX for privacy-related questions, correction requests, consent withdrawal, erasure requests, or concerns about personal-data processing.

ScienceX will review and respond to grievances in accordance with applicable legal requirements.

Where statutory conditions are met, a Data Principal may approach the Data Protection Board of India after using the applicable ScienceX grievance-redressal mechanism.

ScienceX Innovations LLP
Website: https://sciencex.org.in
General Support: info@sciencex.org.in
Privacy & Regulatory Correspondence: regulatory@sciencex.in

The designated grievance contact and any additional statutory business contact information will be made available through the official ScienceX website as required by applicable law.

16. Updates to This Privacy Policy

ScienceX may revise this Privacy Policy to reflect changes in law, services, technology, security requirements, or operational practices.

Updated versions will be published on the official ScienceX website with the applicable effective date, last updated date, and version information.

Where a material change introduces a new processing purpose requiring consent, ScienceX will provide an appropriate notice and obtain the necessary consent before undertaking that processing.

Continued use of a website does not, by itself, constitute consent to a new processing purpose where applicable law